{"id":1089,"date":"2023-04-17T16:29:05","date_gmt":"2023-04-17T13:29:05","guid":{"rendered":"https:\/\/humanaised.com\/?page_id=1089"},"modified":"2023-04-21T16:48:49","modified_gmt":"2023-04-21T13:48:49","slug":"case_5","status":"publish","type":"page","link":"https:\/\/humanaised.com\/?page_id=1089","title":{"rendered":"CASE_5"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:0;text-transform:uppercase\"><strong>Large bank &#8211; Debt pre-collection<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--70)\">The task is to remind customers of the upcoming payment date (the call is made 3 &#8211; 5 days before the next payment date). Selly clarifies with customers whether payments will be made on time and convinces them not to delay.<\/p>\n\n\n\n<figure class=\"wp-block-audio alignleft\" style=\"margin-bottom:0\"><audio controls src=\"https:\/\/humanaised.com\/wp-content\/uploads\/2023\/04\/precoll.mp3\"><\/audio><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d7d455e7 wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"inherit-container-width wp-block-group is-layout-constrained wp-container-core-group-is-layout-4db03189 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:0rem;padding-bottom:0;padding-left:0rem\">\n<p><strong>Selly:<\/strong>&nbsp; <em>Good afternoon!<\/em><\/p>\n\n\n\n<p><strong>Client:<\/strong> <em>Yeah, good day.<\/em><\/p>\n\n\n\n<p><strong>Selly:<\/strong> <em>My name is Anastasiya, I am from XXX Bank. This phone call can be recorded. Remind you about the payment due on your loan agreement. The amount of your scheduled payment is 25&nbsp;000 rubles. The funds should be deposited no later than April 19, 2023. Do you make the payment on time?<\/em><\/p>\n\n\n\n<p><strong>Client:<\/strong> <em>Aha, yes. Thanks for reminding me.<\/em><\/p>\n\n\n\n<p><strong>Selly:<\/strong> <em>I confirm your promise to make the payment, the bank will get the amount paid by April 19, 2023. You can find the payment methods by our hotline number. We are waiting for you to make the payment. Have a good day! Goodbye. <\/em><\/p>\n\n\n\n<p><em><strong>Client:<\/strong> Yeah, it\u2019s correct. Goodbye.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Large bank &#8211; Debt pre-collection The task is to remind customers of the upcoming payment date (the call is made 3 &#8211; 5 days before the next payment date). Selly clarifies with customers whether payments will be made on time and convinces them not to delay. Selly:&nbsp; Good afternoon! Client: Yeah, good day. Selly: My &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/humanaised.com\/?page_id=1089\"> <span class=\"screen-reader-text\">CASE_5<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-1089","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/humanaised.com\/index.php?rest_route=\/wp\/v2\/pages\/1089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/humanaised.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/humanaised.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/humanaised.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/humanaised.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1089"}],"version-history":[{"count":3,"href":"https:\/\/humanaised.com\/index.php?rest_route=\/wp\/v2\/pages\/1089\/revisions"}],"predecessor-version":[{"id":1434,"href":"https:\/\/humanaised.com\/index.php?rest_route=\/wp\/v2\/pages\/1089\/revisions\/1434"}],"wp:attachment":[{"href":"https:\/\/humanaised.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}